Prior Authorization Virtual Assistant
A patient needs a service, but their plan may not cover it — and chasing the insurer for approval can eat hours of practice time. A dedicated prior authorization virtual assistant from VirtualCare Assistants takes that work off your team: checking coverage, submitting requests, following up, and keeping you and your patients updated, so care is not delayed by paperwork.
★★★★★ 5.0 Average Rating from US Healthcare Providers
A Prior Authorization Virtual Assistant You Can Trust
HIPAA-compliant handling: patient information is handled with HIPAA-aware processes and secure systems. US-wide service: support for healthcare practices across the United States. Experienced authorization specialists: assistants trained specifically for prior and retro authorization work.
Why Authorizations Get Denied
1. The service was provided without approval first. 2. The service was given outside the approved time window. 3. Patient information was missing or the codes were incorrect. 4. The insurer considered the service not medically necessary. 5. The service was not covered by the patient's plan. 6. The service fell outside the provider's specialty. 7. The provider was not credentialed with the insurer.
Getting authorizations right also supports the related work around it — scheduling, billing, and keeping patient records up to date — so your practice runs more smoothly from request to payment.
What Your Prior Authorization Virtual Assistant Handles
1. Reviewing patient records: your assistant checks the record, coverage, and clinical details before anything is submitted. 2. Dealing with insurers: your assistant contacts the plan, answers questions, and follows up until a decision is made. 3. Communicating with patients: your assistant keeps patients informed about approval status and any next steps. 4. Prior authorizations: your assistant prepares and submits new authorization requests with complete, accurate information. 5. Retro authorizations: your assistant pursues authorization for services already provided, where the plan allows it. 6. Tracking authorizations: your assistant monitors approvals, expiry dates, and renewals so coverage does not lapse unnoticed.
Stop Chasing Approvals — Get Your Prior Authorization Assistant
Hand the insurer follow-up, paperwork, and tracking to a dedicated prior authorization virtual assistant, and give your team back the time to focus on patients. Contact VirtualCare Assistants today — call +1 646-956-2902 or email info@virtual-medical-assistants.us.
Providers Reviews
★★★★★ 5.0 Average Rating. “Our no-show rate dropped within the first month. Their virtual receptionist handles scheduling and reminders better than our old in-house setup ever did.” — Dr. A. Reynolds, Family Practice, Texas. “Claims go out clean and denials get worked the same week. Our days in A/R fell by a third in two quarters — the billing support paid for itself.” — M. Delgado, Practice Manager, Orthopedic Group, Florida. “I finish my notes before dinner now. The scribe support is accurate, fast, and trained on our EHR — it genuinely gave me my evenings back.” — Dr. S. Patel, Internal Medicine, New York.
Prior Authorization Virtual Assistant FAQs
Can you handle urgent or same-day authorizations?
Yes. Urgent requests are prioritized so your assistant can submit them promptly, follow up with the plan, and keep your practice and patient updated on the decision. Turnaround always depends on the insurer's own review process.
Will I have a dedicated assistant or a team?
You get a dedicated prior authorization virtual assistant who learns your practice, your payers, and your workflows. A support team covers absences so authorizations are never left waiting.
How does my assistant communicate with our practice and patients?
Your assistant works through your practice's agreed channels, shares status updates with your team, and contacts patients with clear, plain-language updates about approvals and next steps.