Our Virtual Medical Assistant Services
From front-desk support to medical billing and coding, VirtualCare Assistants provides HIPAA-compliant virtual medical assistant services that help US healthcare practices run efficiently, cut overhead, and focus on patients.
Complete Virtual Medical Assistant Services
Every service is delivered by HIPAA-trained virtual assistants dedicated to your practice. Click any service to learn more.
Virtual Medical Receptionist
Friendly remote receptionists who answer calls, schedule appointments, verify insurance, and greet your patients — like front-desk staff, without the overhead.
LEARN MORE »Medical Billing Virtual Assistant
Certified billing specialists who submit clean claims, follow up on denials, post payments, and keep your revenue cycle moving — boosting collections.
LEARN MORE »Virtual Medical Scribe
Trained scribes who document patient encounters in real time, complete charts in your EHR, and free your providers from after-hours paperwork.
LEARN MORE »Virtual Medical Coder
Certified coders (CPC) who assign accurate ICD-10, CPT, and HCPCS codes, audit charts for compliance, and reduce costly coding errors.
LEARN MORE »Prior Authorization Virtual Assistant
Dedicated specialists who handle prior auth submissions, follow up with payers, track approvals, and prevent treatment delays.
LEARN MORE »Remote Patient Monitoring
Virtual coordinators who track RPM data, follow up with chronic-care patients, and keep your monitoring programs compliant and effective.
LEARN MORE »Medical Answering Service
24/7 professional call answering with HIPAA-trained agents who handle after-hours calls, urgent messages, and appointment requests.
LEARN MORE »Appointment Scheduling
Virtual schedulers who manage your calendar, confirm appointments, reduce no-shows, and keep your providers' days running smoothly.
LEARN MORE »Medical Transcription Services
Accurate, HIPAA-compliant transcription of dictations, clinical notes, and reports — delivered fast and formatted for your EHR.
LEARN MORE »Bilingual Virtual Assistant
English-Spanish bilingual assistants who serve your full patient population — calls, scheduling, and follow-ups in their preferred language.
LEARN MORE »Telephone Triage Assistant
Trained triage support who screen patient calls, document symptoms, route urgent cases, and follow your clinical protocols.
LEARN MORE »Dental Virtual Assistant
Dental-trained virtual assistants who handle scheduling, insurance verification, treatment-plan follow-ups, and recall campaigns.
LEARN MORE »
Specialties We Serve
Our virtual medical assistants are trained for the unique workflows of your specialty.
Services FAQs
What virtual medical assistant services do you offer?
We offer a full range: virtual medical receptionists, medical billing and coding, virtual scribes, prior authorization, appointment scheduling, medical answering, transcription, remote patient monitoring, telephone triage, and bilingual support — all HIPAA-compliant and tailored to your practice.
How much do virtual medical assistant services cost?
Pricing depends on the services you need, hours of coverage, and whether you need full-time or part-time support. Most practices save up to 60% compared to in-house hiring. Request a callback for a custom quote based on your free practice audit.
Are your virtual assistants HIPAA compliant?
Yes. Every assistant completes HIPAA training, we sign a BAA with your practice, and all work is done on secure, encrypted systems with strict access controls.
Can I combine multiple services?
Absolutely. Many practices combine services — for example, a virtual receptionist plus billing support, or a scribe plus prior authorization. We'll design a package that fits your workflows during your free practice audit.
Not Sure Which Service You Need?
Get a free practice audit. We'll review your workflows and recommend the right virtual medical assistant services for your practice — no obligation.